Here are the guidelines for using Ojay's Global Shipping:

Cargo insurance: Ojay's Global Shipping recommends that customers purchase shipping insurance to protect against cargo mishandling. The company provides efficient and exceptional delivery services, but certain factors beyond their control may impact the business. Therefore, they will not be responsible or liable for shipment delay costs arising directly or indirectly from airline delays or any act of God that may cause delays. In the event of shipment damage, loss, or theft during transport with the airline carriers, Ojay's Global Shipping will not be liable. However, they will assist the customer in good faith with the process of claims with the airline carrier.

Additional charges: Customers are responsible for any port charges and extra transportation charges, including any applicable US/Nigeria customs, TSA-HLS inspection-CES exodus examination charges and fees, or any applicable processing charges. The customer must insure the property and declare that no hazardous material, firearms, stolen property, or contraband are part of the shipment.

Customs inspection: The customer acknowledges that US/Nigeria customs, TSA, Ojay's Global Shipping, or its authorized agents have full permission to open and inspect the shipment. The customer agrees that all additional shipping, clearing fees, and any US/Nigeria custom applicable inspection fees (i.e., CES Exodus Exam, Nigerian custom clearing or charges) will be paid by the deadline date. If payment is not made by the deadline date, the customer agrees to pay all applicable demurrage charges, late fees, transportation, inspection, storage, and security fees.